Ryan Chevrolet
Customer Reviews
Bought my certified pre owned 2012 Equinox here. Trevor Henry was amazing and Lauren Stanley made the whole transaction quick and easy. Thank you so much Ryan Chevrolet, I will recommend everyone to come here for a great vehicle at a fair price.
This dealership helped me find exactly what I wanted and within my price range. My experience with Trevor was like no other at any dealership. Additionally, thank you to Ryan Chevrolet for sponsoring my kicks hockey team and proving Jerseys for the kids. That shows immense support for their community and in the programs offered for the children in the Minot area.
We had a tremendous experience at Ryan Chevrolet. Bryan, our salesman, was very easy to work with. He was thorough and efficient and very friendly. Lauren, who handled the financing, was cheerful and genuine. As a general rule I dislike the car purchasing process and don't care for car salespeople, but every person we interacted with at Ryan Chevrolet was outstanding. There is clearly a positive, customer-focused culture at this company. We're already talking with them about making a second purchase. A big thanks to everybody there!
I had a appointment to have my brake fluid flushed and 4 wheel alignment done. That was fine but I also had scheduled a oil change that I had a coupon for (which I brought to the coustomer rep at his request) that included a tire rotation and 27 point inspection for just under $40. Well I got the receipt and they had the tire rotation as a separate charge from the oil change. I did not dispute it. That may be my fault for not disputing it but I will not go there again because of the way they are dealing with there customers. Edit, Ryan Chevy has contacted me based on this review and after review my case they found that it was a error and are reimbursing me the extra money. There costomer service is excellent. I never thought that this review would every be seen.
My husband and I had just moved up to North Dakota and needed to trade in my Mazda 3 for something that was better suited for the climate. After working with a couple dealerships and not having much luck we found Ryans Chevrolet. We originally wanted to look at 3 different trucks but were only able to see one of them, which I ended up liking a lot and ultimately purchased. The salesman was great to work with and very easy to get a hold of, he even made special arrangements for me to sign the final paper work and pick up the truck (I was very impressed) HOWEVER....shortly after signing, things quickly changed. Our salesman was nearly impossible to get a hold of. I was promised to have a couple items from my vehicle mailed to me, somehow they were mailed to a wrong address and ended up lost. Our salesman offered to replace them but although inexpensive were more memorabilia than anything so I let it go. We moved soon after and needed our plates to be forwarded to our new address, this ended up being another mess. When we finally received the plates they were not ours, we had to send them back and wait. (The titling clerk was also difficult to get a hold of, on a couple occasions I called early in the morning and left a message, got no response and had to call again the next day every few hours until she answered) she ended up being helpful and got us replacment plates but that was after waiting another week to see if our plates, which had been mailed out to I assume our old address would be returned. when that didn't happen she begrudgingly accepted my request to get replacement plates as we had no more time to wait since our deadline to register the vehicle in our current state was approaching.