Ryan Chevrolet Review By Heather Smith

My husband and I had just moved up to North Dakota and needed to trade in my Mazda 3 for something that was better suited for the climate. After working with a couple dealerships and not having much luck we found Ryans Chevrolet. We originally wanted to look at 3 different trucks but were only able to see one of them, which I ended up liking a lot and ultimately purchased. The salesman was great to work with and very easy to get a hold of, he even made special arrangements for me to sign the final paper work and pick up the truck (I was very impressed) HOWEVER....shortly after signing, things quickly changed. Our salesman was nearly impossible to get a hold of. I was promised to have a couple items from my vehicle mailed to me, somehow they were mailed to a wrong address and ended up lost. Our salesman offered to replace them but although inexpensive were more memorabilia than anything so I let it go. We moved soon after and needed our plates to be forwarded to our new address, this ended up being another mess. When we finally received the plates they were not ours, we had to send them back and wait. (The titling clerk was also difficult to get a hold of, on a couple occasions I called early in the morning and left a message, got no response and had to call again the next day every few hours until she answered) she ended up being helpful and got us replacment plates but that was after waiting another week to see if our plates, which had been mailed out to I assume our old address would be returned. when that didn't happen she begrudgingly accepted my request to get replacement plates as we had no more time to wait since our deadline to register the vehicle in our current state was approaching.